The gender gap in organizations has narrowed over the past three decades, giving more effortless labor mobility worldwide. There has also been increasing global awareness regarding the right to a dignified and respectful workplace irrespective of the sexual orientation and ethnicity of the employees, which promotes an open and inclusive workplace. However, labor market disruption due to the COVID-19 has had devastating consequences globally. According to International Labour Organization (ILO), women’s employment declined by 5% globally in 2020 compared with around 4% for men.
Diversity, equity, and inclusivity (DEI) are critical to the business performance of the retailers which includes food retail, fashion retail, and other outlets, since consumers want to buy goods that reflect their values, wants, and needs. Consumers expect more from brands than ever, and retailers must honor DEI. Understanding the brand, setting DEI commitments from the top, delivering on the pledges, recruiting from diverse pools, and creating a supportive environment can all contribute to DEI.
Coles Group Ltd (Coles) is a retailer of general merchandise. The company's products include groceries, baby products, bakery products, dairy, deli, fish and seafood, fresh fruit and vegetable, mobile phones and tablets, gift cards, health and beauty, tobacco, pet products, household items, stationery and media, liquor, and meat products, among others. Coles operates supermarkets, liquor shops, and Coles online stores in Australia.
In 2021, women represented 50.5% of all Coles’ total workforce and 37.5% of its Board of Directors.
Coles had 35.7% women representation in the executive leadership team, 42.3% at the senior executive level, 36.5% in all leadership roles, and 43.8% in all management roles.
Coles aims to reach 40% of women in leadership roles at an organizational level and improve male and female representation in each function to 30% of each gender.
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