CSG Systems International Inc (CSG) provides digital monetization, customer experience, revenue management, and payment solutions to the communications services industry. The company classifies its business operations into three reportable segments: Saas and Related Solutions; Maintenance; and Software and Services.

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CSG’s R&D arm focuses on developing new products that cater the needs of its client base. It intends to deploy new services, which enable the company to outdistance the competition. It invests a significant amount of its investments in R&D. In FY2022, the company incurred an expenditure of US$137.9 million on its R&D, which as a percentage of revenue, stood at 12.6%.