Mr. David Higgins has been the Chairman of the company since 2020. Prior to this, he served as the Chief Executive Officer at Network Rail Limited, The Olympic Delivery Authority and English Partnerships. He also held non-executive roles which include Chairman of High Speed Two Limited and Sirius Minerals plc; and Director of Commonwealth Bank of Australia. Mr. Higgins also serves as the Chairman of Gatwick Airport Limited and Chairman of United Utilities Water Limited.

Ms. Louise Beardmore has been the Chief Executive Officer and Director of the company since March 2023. Prior to this, she served as the Chief Executive Officer Designate and Customer Service and People Director of the company. Previously, she served as the Head of Organisation Development and Business Transformation of the company.

Mr. Phil Aspin has been the Chief Financial Officer and Director of the company since July 2020. Prior to this, he served as the group controller. Previously, he worked as the group treasurer. He also served as a member of EFRAG TEG and chaired the EFRAG Rate Regulated Activities Working Group. Currently, he serves as the Chief Financial Officer of United Utilities Water Limited and a non-executive Director of Water Plus.

Mr. Simon Chadwick has been the Chief Operating Officer of the company since 2023. Prior to this, he held senior operational and transformation roles across United Utilities and has an extensive knowledge of all aspects of water and wastewater activities from front line to central operations.