Bandwidth Inc (Bandwidth) is a global cloud communication software company. It is primarily engaged in the development and delivery of communication services. The company offers products and services including voice, messaging, emergency services, phone numbers, messaging, application programming interface (API), insights and integrations with unified communications as a service (UCaaS) and contact center as a service (CCaaS) platform. It serves various industries such as healthcare, finance, telecommunications, retail and ecommerce, and hospitality and tourism.

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Bandwidth’s R&D arm focuses on improving the existing products and developing new products and services by utilizing emerging technologies in the cloud market. The company’s product and network teams are dedicated to develop, design, release and testing of new features and functions in the Bandwidth communications cloud. It also focuses on improving the total experience for consumers and employees through the hybrid work, text messaging engagement, contact center, intelligent emergency services, and new AI technologies. As of December 2023, the company had 33 US patents and three US pending applications; and 18 registered trademarks and two pending applications. In FY2023, the company incurred a total expenditure of US$104.2 million on its R&D, which as a percentage of revenue, stood at 17.3%.