Avaya Inc - Company Profile
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Avaya Inc (Avaya), a subsidiary of Avaya Holdings Corp, is a technology-based products and solutions company. The company offers customer management solutions such as contact center efficiency, customer experience, team management, communications optimization, network virtualization and unified access, and engagement environment solutions. It also provides ethernet switches and routers, wireless networking, headsets, and wireless headsets, cameras, room systems, and access control network products. The company distributes its solutions through a network of direct and indirect sales channels including distributors, resellers, dealers, telecommunications service providers, technology providers and system integrators. It serves healthcare providers, education, healthcare payers, financial services, media and entertainment, and the public sector. Avaya is headquartered in Durham, North Carolina, the US.
Headquarters
United States of America
Address
Suite 200, 2605 Meridian Parkway, Durham, North Carolina, 27713
Website
www.avaya.com
Telephone
1 908 9536000
Industry
Technology and Communications
Avaya Inc premium industry data and analytics
Products and Services
| Products | Services | Brands |
|---|---|---|
| Phones and Devices | Professional Services | Avaya |
| Branch Routers | Operations Services | |
| Ethernet Switches | Implementation Services | |
| XYZ | ||
| XYZ | ||
| XYZ |
History
History section provides information on new products, mergers, acquisitions, expansions, approvals, and many more key events.
| Year | Event | Description |
|---|---|---|
| 2023 | Contracts/Agreements | In October, the company entered into an agreement with The Magdi Yacoub Heart Foundation to power communications at its new healthcare facility being built in Cairo. |
| 2023 | Contracts/Agreements | In August, the company entered into collaboration with Kura that vows to reshape contact centre capabilities across continents. |
| 2023 | Contracts/Agreements | In June, the company expanded partnership with Alvaria to further strengthen the Avaya cloud portfolio with state-of-the-art outreach capabilities. |
Competitor Comparison
| Key Parameters | Avaya Inc | Microsoft Corp | Cisco Systems Inc | NEC Corp | Globe Telecom Inc |
|---|---|---|---|---|---|
| Headquarters | United States of America | United States of America | United States of America | Japan | Philippines |
| City | Durham | Redmond | San Jose | Minato-Ku | Taguig |
| State/Province | North Carolina | Washington | California | Tokyo | Metro manila |
| No. of Employees | - | 221,000 | 84,900 | 118,527 | 7,754 |
| Entity Type | Private | Public | Public | Public | Public |
Executives
| Name | Position | Board | Since | Age |
|---|---|---|---|---|
| William Bill D. Watkins | Chairman | Executive Board | 2017 | - |
| Alan Masarek | President; Chief Executive Officer | Executive Board | 2022 | - |
| Anna-Marie Crowley | Chief Human Resources Officer | Senior Management | - | - |
| Amit Sirohi | Managing Director - ASEN | Senior Management | 2023 | - |
| Nidal Abou-Ltaif | Senior Vice President; Head - Sales | Senior Management | - | - |
| Non Dignissim Eros | Proin vel | Convallis | 2024 | XY |
| Non Dignissim Eros | Proin vel | Convallis | 2024 | XY |
| Non Dignissim Eros | Proin vel | Convallis | 2024 | XY |
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