Explore the latest trends and actionable insights on the UK Telecom market to inform business strategy and pinpoint opportunities and risks

The Fixed broadband subscribers of Telecom industry in United Kingdom (2017 - 2025,Thousand)

  • The Fixed broadband subscribers of Telecom industry in United Kingdom attained a value of 27,433.80 Thousand in 2020

  • The industry recorded a historical growth (CAGR) of 1.71% between 2017 to 2020, and is expected to grow by ...

  • GlobalData projects the industry to grow at a CAGR of ...

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The Fixed broadband subscribers of Telecom industry in United Kingdom (2017 - 2025,Thousand)

Published: Oct 2021
Source: GlobalData

Explore the latest trends and actionable insights on the UK Telecom market to inform business strategy and pinpoint opportunities and risks
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The fixed broadband subscribers of telecom industry in the UK recorded a YoY growth in 2020

The fixed broadband subscribers of telecom industry in the UK grew continuously between 2017-2020.

Fierce price competition among providers, especially through promotions and discounts have suppressed revenues. While the impact of the pandemic on consumer demand for internet services was limited, it was more evident on business demand, with business interruptions and closures amid the economic downturn resulting in revenue losses for providers. Although business demand accounts for a small share of the market value and even smaller of volume, it remains a lucrative stream with a much higher revenue generated by business rather than residential subscribers.

Fiber optic network

While the cost per Mbps has been constantly decreasing thanks to technological advancements, the average price of fixed broadband services paid by consumers has slightly increased overall in recent years as available internet speeds have grown sharply. This has been due to the stronger expansion of fiber optic network from providers, with increasing demand for bandwidth amid the evolution of digital media streaming urging consumers to trade up to these faster and more reliable internet services.

Revenue from the fiber optic segment remains relatively limited as the penetration and availability of these services is still expanding. Fibre optic’s share of revenues in the UK market is relatively low in comparison to other markets. The ultra-high speeds delivered by the fiber optic technology, faster than any other form of internet access, come at higher cost than DSL or cable connections, contributing to a higher average revenue per user in the market. However, the fiber optic segment has already started to absorb revenues from the DSL and cable segments as a fast and reliable service is more important than ever for consumers who are constantly increasing their consumption of digital media.

Leading Players

The UK internet access market is dominated by leading players BT Group plc, Sky plc, Liberty Global plc and TalkTalk Telecom Group PLC. Leading players employ common strategies such as offering bundled services (fixed line and mobile) and digital media into all-in-one packages, as well as investing heavily on the quality of their network and other services.

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