Salesforce Inc - Company Profile
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Business Description
Salesforce Inc (Salesforce), formerly known as Salesforce.com Inc, designs and develops enterprise software. The company’s Customer 360 platform include customer service and support, marketing, automation, integration, collaboration, commerce, analytics, and artificial intelligence. It empowers its customers to collaborate from anywhere, delivering seamless, connected, and personalized experiences for their customers.
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R&D Overview
Salesforce’s R&D focuses on improving the features, functionality, availability, performance and security of its existing service offerings and developing new services. It aims to invest in and expand the deployment of Hyperforce, enabling the rapid and reliable delivery of the platform and applications to locations worldwide. This initiative aims to provide customers with autonomy and control over data residency. In FY2023, the company incurred expenses of US$5,055 million on its R&D, which as a percentage of revenue, stood at 16.1%.
Business Segments
Overview
Includes professional and advisory services for process mapping, implementation services, project management and training services. Also includes employee-related costs associated with professional and advisory services, including stock-based expenses, subcontractors' costs, certain third-party fees and allocated overhead.
Performance
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Overview
Includes subscription fees from customers accessing the company’s enterprise cloud computing services, software licenses and related support.
Performance
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Geographical Segments
Performance
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Performance
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Performance
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