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Freshworks Inc (Freshworks) is a cloud-based business enterprise that provides customer engagement software. The company offers software such as customer service products, information technology service products and customer relationship management products. Its product portfolio includes customer Service Suite, Freshdesk, Freshchat, Freshcaller, Freshsuccess, Freshservice, Freshsales, Freshsales Suite and Freshmarketer. Its other products include Freshservice for Business Teams. The company operates in offices in the US, India, Singapore, France, the Netherlands, the UK, Germany and Australia. Freshworks is headquartered in San Mateo, California, the US.
Headquarters
United States of America
Address
2950 S. Delaware St., Suite 201, San Mateo, California, 94403
Website
www.freshworks.com
Telephone
1 650 5130514
No of Employees
4,900
Industry
Technology and Communications
Ticker Symbol & Exchange
FRSH (NASD)
Revenue (2022)
$596.4M
19.8%
(2022 vs 2021)
EPS
XYZ
Net Income (2022)
XYZ
40.8%
(2022 vs 2021)
Market Cap*
$5.3B
Net Profit Margin (2022)
XYZ
50.6%
(2022 vs 2021)
* As of and is in US$
Freshworks Inc premium industry data and analytics
Products and Services
| Products | Brands |
|---|---|
| Freshdesk | Freshworks |
| Freshchat | |
| Freshcaller | |
| XYZ | |
| XYZ | |
| XYZ |
History
History section provides information on new products, mergers, acquisitions, expansions, approvals, and many more key events.
| Year | Event | Description |
|---|---|---|
| 2024 | Contracts/Agreements | In January, the company and Zuper announced an integration to improve customer relationships and experiences for business field service teams. |
| 2024 | Contracts/Agreements | In January, the company entered into a partnership with Amazon Web Services to strengthen and extend its capabilities on AWS. |
| 2023 | Contracts/Agreements | In November, the company's Freshdesk and Freshsales were selected by Lalamove to deliver personalized experiences to consumers and business partners. |
Competitor Comparison
| Key Parameters | Freshworks Inc | Microsoft Corp | Oracle Corp | Salesforce Inc | SAP SE |
|---|---|---|---|---|---|
| Headquarters | United States of America | United States of America | United States of America | United States of America | Germany |
| City | San Mateo | Redmond | Austin | San Francisco | Walldorf |
| State/Province | California | Washington | Texas | California | Baden-Wurttemberg |
| No. of Employees | 4,900 | 221,000 | 164,000 | 79,390 | 107,602 |
| Entity Type | Public | Public | Public | Public | Public |
Key Financial Charts
Sales Growth
Net Income Growth
Executives
| Name | Position | Board | Since | Age |
|---|---|---|---|---|
| Girish Mathrubootham | Chief Executive Officer; Chairman; Director | Executive Board | 2021 | 48 |
| Dennis M. Woodside | President; Director | Executive Board | 2022 | 54 |
| Tyler Sloat | Chief Financial Officer | Senior Management | 2020 | 49 |
| Stacey Epstein | Chief Marketing Officer | Senior Management | 2021 | 54 |
| Pam Sergeeff | Chief Legal Officer; General Counsel | Senior Management | 2021 | - |
| Non Dignissim Eros | Proin vel | Convallis | 2024 | XY |
| Non Dignissim Eros | Proin vel | Convallis | 2024 | XY |
| Non Dignissim Eros | Proin vel | Convallis | 2024 | XY |
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